Q. HOW LONG DO I HAVE TO WAIT TO RECEIVE MY PLATE?                                                           
A. YOU’LL GET YOUR PLATES WITHIN 7 to 10 BUSINESS DAYS FROM THE RECEIPT OF YOUR ORDER.
    AS SOON AS I RECEIVE YOUR ORDER, I WILL E-MAIL YOU!
 
Q. WHAT IF I NEED TO CONTACT YOU FOR SOME REASON?                                                                            
A. E-MAIL THE PLATEMAKER: THEPLATEMAKER@COMCAST.NET ANY TIME, FOR ANY REASON!

Q. HOW WILL MY PLATES BE SHIPPED TO ME?                                                                             
A. ALL PLATES ARE SHIPPED  PRIORITY MAIL.

Q. THERE ARE SO MANY TYPES OF PLATES TO CHOOSE FROM, HOW DO I ORDER THE ONE I WANT?          
A. EACH PAGE HAS AN ORDER LINK THAT WILL TAKE YOU TO THE CORRECT ORDER PAGE. 

Q. WHAT IF I WANT TO FIND OUT MORE ABOUT THE PLATES BEFORE I ORDER?                                    
A. MANY OF YOUR QUESTIONS HAVE BEEN ANSWERED HERE IN THIS WEBSITE!  FOR WHATEVER I'VE LEFT    
     OUT, PLEASE  E-MAIL ME FOR A PROMPT REPLY!

Q. PLEASE EXPLAIN TO ME WHAT YOUR PLATES ARE MADE OF?
A. ALL CUSTOM MADE PLATES ARE MADE OF HIGH IMPACT STYRENE, A TYPE OF PLASTIC.
    ALL DOG, CAT, ROSE, HORSE, AND SPECIALTY PLATES ARE ALUMINUM.
    ALL FRAMES ARE METAL, AND SO ARE THE SCREWS! THEY ARE ALL VIRTUALLY INDESTRUCTIBLE AND VERY STURDY!

Q. SOME OF THE LETTERS CAME LOOSE OR FELL OFF MY CUSTOM PLATE, WHAT DO I DO NOW?
A. THERE ARE TWO CHOICES YOU HAVE HERE:
     1)  E-MAIL OR WRITE TO ME AND TELL ME THE PROBLEM, AND I WILL MAIL YOU ALL THE LETTERING AND/OR 
          LOGOS YOU NEED TO REPAIR YOUR OWN PLATE, AT NO COST TO YOU! YOU WOULD THEN USE A GOOD
          STRONG CEMENT TYPE ADHESIVE, AVAILABLE ANYWHERE, TO REPAIR YOUR OWN PLATE! IT'S VERY EASY! 
     2)  RETURN YOUR PLATE TO ME, AND I WILL REPAIR AND RETURN IT RIGHT AWAY! THE "DO IT YOURSELF" METHOD
          IS BY FAR THE EASIEST AND MOST CONVENIENT METHOD! EITHER WAY, PLEASE CONTACT ME FIRST!
    

                                    RETURN POLICY/100% MONEY BACK REFUND!
      EXCLUDING POSTAGE COSTS. THE AMOUNT CAN BE NOTED ON YOUR PLATE ENVELOPE.

Q. OK I OPEN MY PACKAGE AND I DON’T LIKE WHAT I SEE, NOW WHAT?
A. YOU HAVE 2 OPTIONS!
    1)  RETURN IT RIGHT AWAY, FOR A 100% MONEY BACK REFUND - EXCLUDING POSTAGE COST.
    2)  RETURN YOUR PLATE AND TELL ME YOU WANT A NEW ONE, EVEN A DIFFERENT ONE!
ALL PLATES MUST BE RETURNED IN UNUSED CONDITION, COMPLETE WITH FRAME AND HARDWARE WITHIN  10 BUSINESS DAYS FROM WHEN YOU RECEIVED IT! EXAMPLE: IF YOU RECEIVE YOUR PLATE ON A MONDAY, I MUST HAVE IT RETURNED TO ME BY THE NEXT WEEK ON FRIDAY!  AS SOON AS I RECEIVE YOUR PLATE I'LL PROMPTLY REFUND YOU 100% - EXCLUDING POSTAGE COST.
IF YOU CHOOSE, SUBMIT AN ORDER FOR A REPLACEMENT PLATE, AND YOU'LL GET IT SENT RIGHT TO YOU, POSTPAID!
BUT PLEASE, IF THERE ARE ANY PROBLEMS, QUESTIONS OR CONCERNS, E-MAIL ME RIGHT AWAY!

I’M SO SURE YOU’LL LOVE YOUR PLATE, YOU WON’T WANT TO RETURN IT!  ALL SPECIALTY PLATES (NOT CUSTOMIZED) SHOULD BE RETURNED TO ME WITHIN 10 BUSINESS DAYS IN  UNUSED CONDITION, AND I WILL REFUND 100% OF YOUR PURCHASE PRICE, EXCLUDING POSTAGE COST, NO QUESTIONS ASKED!